Eventtickets.net prides itself in its customer service. You are our customers and
we want to make your shopping experience one that makes you want to return time
and again. Questions? Send your request to our helpful representatives and we
will respond to your request immediately!
POLICIES
Delivery
Tickets are mailed via the United States Postal Service up until 7 days prior to shows.
Tickets purchased less than 7 days proir to shows will be held in WILL CALL for pickup
day of show at the box office.
Tickets should arrive within 10 business days of ordering. If they have not arrived within that
timeframe please contact our office via email or call 1-800-861-0850.
Service Charges
All tickets sold include a non-refundable service charge to cover the cost of
processing and shipping your order. Eventtickets.net does not refund service
charges. Service charges also help to guarantee the refund of the cost of your
tickets due to show or event cancellation.
Event Cancellations / Postponements
If an event is canceled and not rescheduled, the cost of the tickets minus any
service charges will be refunded to the customer. Refunds must be made within
seven (7) days of event cancellation otherwise, ALL SALES ARE FINAL, and there
are no Refunds or Exchanges. Eventtickets.net is not responsible for lost or
stolen tickets.
There are no cancellations, refunds or exchanges for postponements, rescheduling
or time change of an event; the original tickets issued will generally be honored
for the new date and time of the event.
Final Sale Policy
All sales completed though Eventtickets.net are final. Once we receive payment
the customer cannot cancel an order and receive a refund or exchange tickets for
any reason other than what is specified above. We do not allow refunds or
exchanges on any order once it has been confirmed, so please be sure you have
selected the proper event and quantity prior to completing your order. Once
tickets are received, they are like cash and will not be replaced or refunded if
lost or destroyed. For any ticket(s) purchased through Eventtickets.net, ticket
purchaser understands that resale of such ticket(s) may be subject to federal,
state and local laws and regulations related to such. Any violation of such laws
may result in prosecution of ticket purchaser by such agency or other party.
Eventtickets.net assumes no liability.
orders@dcconcerts.com
